We use soft, breathable fabrics chosen for comfort and durability. Wherever possible, we prioritise natural fibres and carefully sourced textiles that feel good on the body and hold up to everyday wear.

Yes, though it depends on the collection. Our Limited Collection pieces are made in small runs using carefully selected remnant fabrics which are naturally limited.

Our Everyday Collection is made in partnership with Dorsu, our Cambodian production partner, and is available in more consistent supply. Both collections are produced thoughtfully, with quality and intention over volume.

We recommend gentle machine washing in cold water and air drying where possible. Care instructions are included on each product page and garment label.

Each product page includes sizing guidance to help you find the best fit. If you’re between sizes, we generally recommend sizing up to allow room to grow.

Please refer to the Fabric Weight Slider in each product description. A rating of 1 indicates a very light weight fabric, whilst 10 is a heavy weight fabric.

To maximize sustainability, we use combined sizing (2-3 years, 4-5 years etc) so each piece can be worn longer. Many of our designs also feature adjustable details or relaxed fits to support longer wear as children grow.

We currently ship globally. Shipping options and costs are calculated at checkout.

All orders are dispatched within two business days. International orders can take between 2-3 weeks. Please note that any import duties, customs, or local VAT are the responsibility of the customer.

You will receive an email with tracking information once your order has been processed.

Yes, we accept returns! Items can be returned for a refund or exchange within 30 days of delivery, provided they are unworn and undamaged. To return a product please email natalie@ngaia.com for guidance on the process and return shipping address. Please note that return shipping costs are the responsibility of the customer.

Yes. If something isn’t quite right, please contact us within 30 days of receiving your order. Items must be unworn and in original condition.

Please email natalie@ngaia.com with your order number and a photo of the fault within 30 days of receiving your order.

Currently, we do not have a physical location, however some of our collections can be found at The Eco Club, i12 Katong, Singapore.

Many of our pieces are produced in limited runs, so restocks are not always guaranteed.

You can reach us via our contact page or by emailing natalie@ngaia.com